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You can contact Nektar support here
We strive to reply within 24 hours of initial inquiry, during business days.
RECENTLY ADDED ARTICLES
Issues with MIDI input in Cubase 13
If you don’t hear sound as you play the keys or pads after creating an instrument track instrument track in Cubase 13, you may just need to select a MIDI Input for the track.
MacOS 14 (Sonoma) Compatibility
Nektarine In some hosts/DAWs, Nektarine will appear appear with a blank UI when the Rack view is selected. When this occurs, click in the upper-left corner where the 'Mix' tab would be, as shown below. This will allow you to see the Mixer. Most functions of the rack...
Getting Started With Nektar
Here is where you start if you are new to our products.
About Your Nektar Account and Product Registrations
Your Nektar Account page is where you can find files associated with any Nektar products you have registered. You can also change your account settings, view order details, change e-mail preferences and manage support cases. Change Email Editing Product Registration...
Troubleshooting Issues with Nektar Controllers
Many of the most common issues which users encounter can be resolved by restoring the default settings for your controller. Factory restore procedure for Impact LX+, GX, GXP, SE, GX Mini & LX Mini Factory restore procedure for Panorama P & T Series Factory...
MacOS 11 and above, and Apple M1 Compatibility
Nektar software has been tested and is known to be compatible with MacOS 11 Big Sur and above. When you run some Nektar installers you may encounter the following warning: If you encounter this error message, simply right-click on the installer and select 'Open', you...
TROUBLESHOOTING PANORAMA IN OSX 10.11 AND HIGHER
If you are encountering problems with your Panorama setup after completing the installation process, the next step depend on whether you: are installing Panorama in OSX 10.11 (El Capitan), 10.12 (Sierra), 10.13 (High Sierra), or 10.14 (Mojave) for the first...
MIDI Communication Issues
If you see the MIDI port names for your controller in the MIDI settings for your DAW or other music applications, it means that the controller is detected by your computer and it’s MIDI ports can transmit data to and from the controller. If you find that the...
Studio One 6 Compatibility
Update: Installers for all supported Nektar products have now been updated, so manual installationis no longer required for Studio One 6. Please download the latest Presonus support installer from your Nektar account and install it. Nektar DAW integration is fully...
SUPPORT KNOWLEDGE BASE
The links below take you dedicated product support pages: