Cubase/Nuendo Setup and Troubleshooting: Impact

Impact Setup & Troubleshooting

Here are the steps you need to follow to get Cubase up and running with your Impact Controller. Impact Steinberg integration is compatible with Cubase 5 and up, as well as Nuendo 6 and up.

  1. Download the ‘Impact_Steinberg_Integration’ file from your Account page after registering your product.
  2. Run the ‘Impact_Steinberg_Support’ installer and follow the onscreen instructions.
  3. Plug in your Impact and make sure it’s switched on (if you didn’t do so already).
  4. Launch Cubase.
  5. In Cubase 10, open the ‘Studio’ menu.
  6. Select ‘Studio Setup…’.
  7. Select ‘MIDI Port Setup’.
    Note: In Cubase 9 or below the menu path is Devices > Device Setup… > MIDI Port Setup.
  8. Un-tick the second Impact port in the “In ‘All MIDI’” column. The second port is named ‘Impact LX** MIDI 2’ in OS X (Image 1) and ‘MIDIIN2 (Impact LX**)’ (Image 3) in Windows
  9. Next check that Impact appears in the Remote Devices list (Image 2 and Image 4)
  10. Click ‘OK’ and exit Device Setup.

Troubleshooting

Automatic Track Selection
By default, when you move a control which is associated with a specific track, that track will become selected. If you want to disable this behavior, uncheck the ‘Enable Auto Select’ option as shown in the images 2 and 4.

Smart Switch Delay
The Smart Switch Delay setting changes the behavior of switch/button controls depending on how long the button is held. When set to anything other than ‘Off’ it may appear that some button functions are unresponsive, when the button is held for too long.

Duplicate Track/Channel Names
Check your project for tracks and Mixer channels with the same name and rename any duplicate tracks. If Impact encounters two tracks or mixer channels with the same name, the track selection can get out of sync with what you see in Cubase.

Fader 9 controls only a small range of the Master Volume
In projects created with Cubase 9.0.30, if you move the 9th fader while holding the button below that fader, you will only be able to control the Master Volume parameter over a small range. This issue was fixed in Cubase 9.5 but the issue will still occur when you open a project that was made in Cubase 9.0.30. Projects made in newer versions of Cubase will not exhibit this problem.

Patch Changes
If you find that the [< Patch] and [Patch >] buttons don’t work when controlling a third-party plug-in, it’s likely because the plug-in uses it’s own patch browser. The Patch buttons on the Impact series control the patch navigation functions of the DAW, so you may need to save the plug-ins presets in your DAWs patch format, before you can use the Patch buttons on the Impact controller for patch navigation. You can find more information about saving patches in your DAW, in the documentation for that program.

Hide Input Channels

Hide Input Channels

Track select issues with Impact in Cubase 8 and above
In Cubase 8 and above, Input channels can be controlled from Impact’s Mixer Mode, where they could not be controlled in earlier versions of Cubase. This can result in unpredictable track selection when using the [< Track] and [Track >] functions. To fix this problem, simply hide Input channels in the MixConsole as shown in the image to the right.

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